Pre-sale
Free shipping on orders over $49. New users can contact us to get a free shipping coupon.
If you're in between sizes or unsure, we recommend sizing up for comfort. Or you can share your height, weight, and measurements, and we’ll help you find the best fit.
We are a legitimate and trusted site with a 30-day easy returns. You’re welcome to check out real customer reviews and photos on our website and social pages.
Our items are shipped from our warehouses located both in the United States and internationally. We prioritize shipping from our US warehouse(2-5 business days)whenever possible. However, if an item is out of stock in our US warehouse, it may be shipped from our international warehouse(7-15 business days)to ensure timely delivery.
After-sale
Please contact hello@acelynstyle.com within one hour if you want to cancel or modify your order after placing it. Requests made after one hour may not be processed, as the order may already be in progress.
Please contact hello@acelynstyle.com within 7 days of receiving the item and provide the following:
- Order number
- Photos or videos clearly showing the product issue
- A photo of the shipping label (packing slip)
We support returns for refunds. Please contact hello@acelynstyle.com and provide the order number, the item you want to return, and the reason for the return. Once your request is received, we will provide return instructions, including the return address.
Please don’t worry — if you purchased the Worry-Free Purchase service, you’ll get a full refund.